The Adviser Issue 9 | Page 6

REGULATORY EXPERTISE

A REGULATOR CALLS

KEEPING ON TOP OF ONGOING CONSUMER DUTY REQUIREMENTS

Kris Armstrong Compliance Policy Manager SimplyBiz
In the approach to the implementation of the Consumer Duty rules , the FCA published ten questions it may ask firms in relation to their ongoing Consumer Duty compliance . Four months on from the deadline , the majority of firms have implemented the Duty , so here ’ s some practical guidance and support firms around the ongoing expectations of the regulator .
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