CONTENTS

BUSINESS SUPPORT

36 New and improved solutions Keep up to date with the latest developments and support

38 Why there is still life in the defined benefits market A look at the future for pension transfers

THOUGHT LEADERSHIP

41 Evolving the soft facts How sharing emotional empathy may strengthen client relationships

42 Consumer Duty - five predictions for 2024 What will the post-Consumer Duty landscape look like ?

44 See it . Say it . Sorted . Or else . Consumer Duty and retail investment platforms

MARKETS & INVESTING

46 A contrarian view on AI Predicting the future with rapidly evolving technology

48 Your guide to investing in an inflationary world A look at the reasons inflation is an important driver of markets

51 It ’ s alright now , isn ’ t it ? A review of a more positive summer and what the future may hold

54 Einstein , Benjamin Graham and Napoleon Should clients invest now or wait for a better time ?

56 Is cash king again ? An evaluation of the role of cash in light of inflation

58 Passive & active - the case for both Managing multi-asset portfolios

60 Why it ’ s worth getting to grips with VCTs How Venture Capital Trusts can enhance holistic financial advice

62 Japan ’ s renaissance steers equities overweight Can the momentum in equities be maintained ?

Investment Intelligence

How to enhance your business proposition

MARKETS & INVESTING - SUSTAINABILITY

66 Sustainability and portfolio returns How does incorporating info on ESG risks affect portfolio performance ?

68 Seven sustainable investment trends to watch What themes will dominate sustainable investment discourse next year ?

70 Biodiversity : Financing nature How can we manage biodiversity in a sustainable manner ?

The many dimensions of sustainable investing

# 09 | AUTUMN / WINTER 2023 | 5