6Your insights are

shaping our support

Survey results and our actions revealed .

18

Making good outcomes more cost-effective

How our risk-controlled services can help .

12 New and improved Member Connect Service Helping you get the most from your membership

14 Investing in the future How our new identity is designed to help you .

20 Firms asked to review cash-flow modelling Don ' t overlook this important FCA article

22 The importance of independent file reviews An effective process is essential to good outcomes

23 Did we get to meet you in 2024 ? Then join us at a CPD event in 2025

4 | the adviser