AI – how are you currently using it?
We then asked if you currently use AI in your business and, if so, for what purpose:
Are you currently using AI in your business?
No, and i ' m not planning to
No, but i ' m currently looking at some AI solutions Yes, one AI tool Yes, several different AI tools
If you are using AI today, what are you using it for?
Automated client communications Investment product research Meeting notes capture & summary We use chatGPT / Microsoft Copilot / similar solutions generally Suitability report writing
It is clear advisers are identifying uses for AI in their business, with almost two-thirds already using it, or looking to do so
30 % of advisers are using at least one AI tool 33 % of advisers don’ t use AI today, but are looking at solutions 37 % of advisers have no intention of using AI
Adviser use of AI today is predominantly around introducing efficiencies to reduce the burden of admin and free up more time to spend with clients.
34 | The Adviser